FAQ's during corona crisis
Here we have tried to answer the most frequently asked questions about our library services in regards to the current corona measures.
How do I contact the library staff?
Send an email to email@example.com, any time. On working days between 9 and 4 pm we will answer as many emails as possible. If you want to be contacted by phone, please mention the phone number on which we can reach you.
Can I still use the PThU reading rooms?
Yes, as of July 7 it is possible for students to reserve a study workplace. Places are limited; there are three study places available per location. You will find detailed instructions on Studentnet and use the manual Reserve a study workspace.
Employees must reserve a workplace in order to consult books from the library reading room. Please read the instruction about working on location.
If you need materials form the physical library, please read the instruction manual. Read all the instructions carefully!
How can I access a reference book or a book from the lecture shelf?
From July 7 it is possible to reserve a workplace. If you are a student, reserve a student workplace in one of the study rooms. If you are an employee, reserve a workplace.
Digital access is often possible. Please send the title to firstname.lastname@example.org as soon as possible. The book may be available digitally via the VU or RUG library catalogue. If not, we will do everything we can to get a digital copy of the book.
If you need materials form the physical library, please read the instruction manual.
Can I use the Inter Library Loan system (ILL)?
This service is still limited. From July 1, most of the libraries in the Netherlands have restarted their ILL services. Please take into account that delivery times are longer. If possible, the delivery of material will be digitally.
Can I still visit the university library of the VU or RUG?
The VU library will recommence regular lending services. They also so offer the possibility to consult books daily on site in the VU main building. All study places in the VU main building remain closed until further notice. For more information check the website of the university library of VU Amsterdam.
As of June 29 the RUG library will open a limited number of reading rooms. In addition, the opening hours for borrowing books have been extended. For more information check the website of the Library of University of Groningen.
Can I still visit (university) libraries elsewhere in the Netherlands?
Almost all libraries in the Netherlands have reopened to a limited extent. Please consult the website of the relevant library for more information before a visit.
Will the PThU library catalogue remain available?
Yes, the library catalogue WorldCat Discovery will remain available and provides access to tens of thousands of full-text articles and ebooks.
Can I request books from the reading room or depot?
As of April 8, it is possible for students and staff to request and collect books from the physical library collections. To request materials, please read the detailed instructions and use this form.
From July 7, books can be collected on working days between 9am and 4pm. Please note: only visit our location if you have received an appointment confirmation from the library staff.
If it is not possible for you to collect the books, we can send them by post.
I have library books at home. Can I return these books?
This is possible by appointment only, on working days between 9am and 4pm.
Only return books if you have made an appointment with a library employee. To return books, please read the detailed instructions and use this form. Library staff will then contact you to see how and when you can return books.
Loan periods are automatically extended unless there is a reservation. Please extend the loan period yourself or email the library if you need assistance. No fines will be charged.
Will I still have access to the digital collections of the PThU?
Yes, the digital collections, such as Atla Religion Database with AtlaSerials PLUS and the eBook Religion Collection, can still be accessed via the library catalogue. These can also be searched directly through studentnet/intranet. For instructions please send an email to email@example.com and provide your phone number so we can reach out to you.
For (international) students a list of databases is available on studentnet.
For staff members a list of databases is available on intranet.
See also these list of online databases and e-journals with a lot of open access!
Do we also have access to the VU / RUG digital collections from home?
All PThU students and staff have full access to the digital collections of the VU library with their VUnetID. For more information see the website of the VU Library.
Students and staff of the PThU in Groningen also have access to the digital collections of the RUG library with their S or P number. For more information see the website of the RUG Library.
I need an article or a book that I cannot find in the library catalogue
Please contact the library. Send an email to firstname.lastname@example.org. The library staff will contact you by email or phone. We will do everything we can to obtain the book or article. For example, we can purchase books as ebooks and make them available in the library catalogue and we can order journal articles digitally.
I really need a book for my paper, thesis or research.
Please send the title to email@example.com as soon as possible. If available, an ebook can be purchased and made accessible the same day. Even if we already have a physical copy of the book in our collection, we will order an extra ebook.